# Voice & Speech AI

> Real-time voice agents and speech analytics. We build voice assistants and speech pipelines: low-latency phone and web voice agents, transcription and call analytics, multilingual speech, integrated with your telephony and CRM.

Source: https://aibyos.com/services/voice

◉ Capability

# Voice & Speech AI

Real-time voice agents and speech analytics.

[Discuss Voice AI](https://aibyos.com/contact)

We build voice assistants and speech pipelines: low-latency phone and web voice agents, transcription and call analytics, multilingual speech, integrated with your telephony and CRM.

## Typical use cases

### Inbound voice agent

**Challenge.** Call centres are overloaded with routine calls outside business hours.

**What we build.** A real-time voice agent that authenticates callers, answers questions, books or changes appointments and hands off with context.

### Call analytics & QA

**Challenge.** Only a tiny sample of calls is ever reviewed.

**What we build.** Transcription and LLM scoring of every call for compliance, sentiment and coaching insights.

### Meeting & field notes

**Challenge.** Field staff and consultants lose hours writing reports.

**What we build.** Speech-to-structured-report pipelines that produce CRM-ready notes in the right template.

## What you get

-   Voice architecture & latency budget
-   Telephony / WebRTC integration
-   Speech & dialogue evals
-   Monitoring and QA dashboards

## Typical stack

-   OpenAI Realtime
-   Whisper
-   Deepgram
-   ElevenLabs
-   LiveKit / Pipecat
-   Twilio

Examples

## Use cases with Voice AI.

[Healthcare & Life Sciences Clinical documentation assistant Turn doctor–patient conversations into structured notes. _Voice AI__LLM Apps & Copilots__Evals & Guardrails_ Open →](https://aibyos.com/use-cases/clinical-docs) [Finance & Insurance Speech & emotion analytics for a contact centre Custom speech recognition and emotion models for every customer call, hosted in-region. _AI Research__Voice AI__Sovereign GPU_ Open →](https://aibyos.com/use-cases/call-analytics-research)